Tenant Handbook

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  1. Policies & Procedures
    1. Access to Offices
    2. Alterations
    3. Animals
    4. Bicycles and Other Non-Motorized Vehicles
    5. Building Common Areas
    6. Building Hours
    7. Cleaning Services
    8. Deliveries
    9. Electric Heaters and Fans
    10. Fire and Safety Regulations
    11. Holiday Schedule
    12. Mail
    13. Maintenance
    14. Move-In Instructions For Multi-Tenant Buildings
    15. Moving Company Requirements
    16. Moving Company Insurance Requirements
    17. Office and Food Preparation Equipment
    18. Pest Control
    19. Plumbing Fixtures
    20. Quiet Enjoyment
    21. Recycling
    22. Smoking
    23. Soliciting
    24. Tenant Parking
    25. Visitor Parking
    26. Trash Removal / Recycling
  2. Safety and Security Procedures
    1. Access Control System
    2. Keys
    3. Office Security
    4. Security Ambassadors
    5. Thefts
  3. Emergency Procedures
    1. Overview
    2. Bomb Threats
    3. Criminal Actions
    4. Earthquakes
    5. Elevator Emergencies
    6. Emergency Contacts
    7. Evacuation Procedures
    8. Fire Emergencies
    9. Floods and Hurricanes
    10. Life Safety Equipment
    11. Medical Emergencies
    12. Pandemic
    13. Snow and Ice
    14. Suspicious Packages
    15. Tornadoes or Funnel Clouds
  4. Quick Links
    1. Quick Links

Emergency Contacts

Building Emergencies (after-hours)

972.361.1120

Fire & Rescue - Emergencies

911

Building Management Office Transwestern 

214.361.1111

Plano Police - Emergencies

911

Plano Police - Non-Emergencies

972.424.5678

Poison Emergencies

800.222.1222

US Weather Service

817.429.2631